Terms and conditions 



Once a purchase has been made, you accept that you have read and agreed to these terms and conditions. 


Online games

Although these games may be used for corporate team-building events, these games are not to be resold and you must not charge a fee to anyone playing them.

You are not permitted to take photos, videos, screenshots or any other type of image of video-capturing device of any part of our online games.

You may not share any images of the games, livestream them or anything of this nature. 

Our online games are non-refundable or transferable.

We will not refund or reimburse any games where you run out of time or start the game timer by clicking the link as we advise you not to do this.

Our online games are for personal use only and may not be shared in any way, on any screens, websites, projections or any other form.





Personal data
Prestige Escape Rooms Lowestoft will take steps to ensure the security of your payment information through our website, but you accept that the internet is not secure and therefore we do not accept liability for any loss of confidentiality of your information.
 
We collect your personal information provided in order to create and accept a booking and do not pass this on to any third-parties.  We will only use your phone number to contact you in case of an issue with your booking. Your email is only used to send you a booking confirmation at the time of booking, then a reminder 24 hours before your session and a session completion email as soon as your game time is completed.